Welcome to NessCrafts. 
These Terms and Conditions (“Terms”) govern your access to and use of our website, www.nesscrafts.com (the “Website”), and all related services, including the purchase of products, account creation, and participation in our online community.

By accessing or using our Website, you agree to comply with these Terms. If you do not agree to all of these Terms, you may not use or access the Website.

1. Company Information

NessCrafts is operated by Digitum Business SARL, a company incorporated in Morocco.

Digitum Business SARL

• ​Headquarters: Excellence Business Center, 76 Hay el Qods Bensouda 30030 Fez, Morocco
• Commercial Registration (RC) Number: 67655
• Responsible for: Website operations, product sales, and shipping

For international payment processing, NessCrafts may use third-party services such as Stripe, PayPal, or others.

Throughout these Terms, “NessCrafts,” “we,” “us,” or “our” refers collectively to Digitum Business SARL and its operations for NessCrafts.

2. Eligibility

You must be at least 18 years old to use the Website or purchase products. By using our Website, you confirm that you meet this age requirement and have the legal capacity to agree to these Terms.

3. Account Registration

​3.1 Creating an Account​

• • You may be required to create an account to make purchases or interact with the Website.
• • You agree to provide accurate, current, and complete information when registering.
• • You are responsible for maintaining the confidentiality of your account credentials.
• • You are responsible for all activities that occur under your account.
• • Notify us immediately of any unauthorized access or use of your account.

​3.2 Automatic Account Creation

​ Accounts may be automatically created during checkout using the information provided.

4. Use of the Website

You agree not to:

• Use the Website for unlawful purposes or in violation of Moroccan or international law.
• Advertise or sell products or services without our written consent.
• Disrupt or interfere with the Website or its servers.
• Use automated scripts, bots, or other means to access or collect data from the Website.
• Introduce harmful material such as viruses or malware.

5. Products and Orders

​5.1 Product Information​

• • We aim to provide accurate descriptions and images of products.
• • However, all products are handcrafted, and variations in color, size, and texture may occur. These differences are not defects but a reflection of the handmade nature.

​5.2 Pricing and Payment​

• • Prices are listed in the currency displayed and exclude taxes and shipping, unless stated otherwise.
• • Prices may change without notice.
• • Payments are processed securely through authorized payment providers.
• • By placing an order, you confirm that you are authorized to use the chosen payment method.

​5.3 Order Acceptance​

• • Placing an order is an offer to purchase.
• • We reserve the right to accept or reject any order at our discretion.
• • An order is confirmed once you receive a shipping confirmation email.

​5.4 Shipping and Delivery​

• • Shipping times, methods, and costs are outlined in our Shipping Policy.
• • International shipments may incur customs duties, taxes, or import fees, which are the buyer’s responsibility.

​5.5 Returns and Refunds​

• • Returns, exchanges, and refunds are governed by our Returns & Refunds Policy.

​6. Intellectual Property

​6.1 Website Content

​ All content on NessCrafts, including text, images, graphics, logos, and software, is owned by Digitum Business or its licensors and is protected under international copyright and trademark laws.

​6.2 Trademarks​

• • The NessCrafts name, logo, and related marks are trademarks of NessCrafts.
• • You may not use any trademarks without prior written consent.

​6.3 Limited License​

• • You may access and use the Website for personal, non-commercial purposes only.
• • Prohibited activities include resale, derivative works, data mining, or copying content for commercial use.

7. User-Generated Content

​7.1 Product Reviews and Comments​

• • Reviews must be honest, relevant, and lawful.
• • Comments must respect community guidelines and not contain offensive or illegal material.
• • NessCrafts reserves the right to remove or reject any content.

​7.2 License to Use Content

​ By submitting content, you grant NessCrafts a worldwide, royalty-free, perpetual license to use, reproduce, modify, and display your content in connection with the Website and business operations.

8. Disclaimer of Warranties

The Website and all products/services are provided “as is” and “as available”. NessCrafts disclaims all warranties, including:

• Merchantability or fitness for a particular purpose
• Accuracy or reliability of content
• Uninterrupted access to the Website
• Security of your personal information

9. Limitation of Liability

To the fullest extent permitted by law, NessCrafts is not liable for:

• Indirect, incidental, or consequential damages
• Unauthorized access to your account or data
• Shipping delays or product defects within the handmade variation range
• Website downtime or errors

Our liability is limited to the amount paid for the product or service giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless NessCrafts and its officers, employees, and agents from claims, damages, or expenses arising from:

• Your use of the Website
• Violation of these Terms
• Violation of third-party rights
• User-submitted content

11. Third-Party Links and Services

The Website may contain links to third-party websites or services. NessCrafts is not responsible for their content, policies, or practices. Use them at your own risk.

12. Termination

​12.1 By NessCrafts​

• • NessCrafts may suspend or terminate accounts and access for any violation of these Terms.

​12.2 By You

• • You may terminate your account by contacting info@nesscrafts.com.

​12.3 Effect of Termination

• • All rights to use the Website terminate immediately.
• • Provisions regarding ownership, liability, indemnification, and warranties survive termination.

13. Governing Law and Dispute Resolution

• These Terms are governed by Moroccan law.
• Disputes will first be resolved through good faith negotiation.
• If unresolved, disputes fall under the exclusive jurisdiction of the courts of Marrakech, Morocco.

14. Changes to Terms

• NessCrafts may update these Terms at any time.
• Material changes will be notified 15 days in advance.
• Continued use of the Website constitutes acceptance of the revised Terms.

15. Severability

If any provision is invalid or unenforceable, the remaining provisions remain in effect, and the invalid provision will be replaced with a valid one closest in intent.

16. Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy, Shipping Policy, and Returns & Refunds Policy, constitute the entire agreement between you and NessCrafts regarding the Website.

17. Contact Information

If you have questions about these Terms:

Email: info@nesscrafts.com

Contact Form: www.nesscrafts.com/contact-us

Digitum Business SARL

Excellence Business Center, 76 Hay el Qods Bensouda 30030

Fez, Morocco

+212 (0)5.35.68.57.25